From mobiliser to clinic staff

A Tiko mobiliser talks to a young woman about sexual and reproductive health in an urban area in South Africa

A story of resilience, growth and opportunity

When Busi joined Tiko as a mobiliser, she was an unemployed young woman from Tembisa, one of South Africa’s most overcrowded townships – an area that faces persistent challenges such as high rates of teen pregnancy, HIV, mental health pressures and youth unemployment. Like many young women in her community, she carries the weight of responsibility far beyond her years.

A young single mother living with her own mother and siblings, Busi is the primary breadwinner in her family. Finding work is not just about her personal ambition. It is about dignity, stability and being able to provide for her child and family. So, when the opportunity to become a Tiko mobiliser arose, she accepted the challenge with humility, determination and an eagerness to learn.

Busi was trained to use the Tiko platform, mobilise young people to access health services, and engage confidently with both clinic staff and the community. Over the course of a year, she grew into the role, building trust with young people, developing communication skills, professionalism, and a deep understanding of the health needs facing young people in her area. She soon became a familiar, reliable presence at the clinic where she was responsible for referring vulnerable girls to.

“When I joined Tiko, I didn’t just see it as a job. I saw it as a chance to learn and prove myself. I was nervous at first, but the training gave me confidence. I learned how to speak to young people, how to work in a clinic environment, and how to believe in myself again.” – Busi

Confidence, commitment and a career breakthrough

Busi’s commitment did not go unnoticed. When an employment opportunity opened at the clinic, rather than recruiting externally, the clinic recognised the value she already brought and absorbed her into their team. They did not just see her as a mobiliser, they recognised her work ethic, professionalism and deep understanding and connection of the community they all serve.

Busi’s transition from mobiliser to clinic staff member is a powerful example of what can happen when potential is nurtured and given space to grow.

“Tiko opened a door for me. Now I wake up knowing I have a future, and that I can give my child a better life.”

The stipend she earned during her time with Tiko helped her support herself, her child and her family, stretching far beyond income to restore hope and stability. Today, her employment at the clinic marks not just a personal milestone, but a broader success for youth development and local health systems.

Reflecting on Busi’s career progress, Sheilla Benyera, Tiko’s South Africa Country Director, says, “We are incredibly proud of her journey and deeply grateful to the clinic for recognising and investing in young people. Her story is a testament to the real pathway opportunities that Tiko creates, proving that when young women are given skills, trust and opportunity, they rise.”